Friday, April 22, 2011

completely built-up

living in malaysia can be the most frustrating moments of my life. if you know me at all, you know that frustration is pretty much a constant for me, and i have the ability to deal with frustration well beyond the norm. but, dealing with complete stupidity is the thing that sets me off, and living within the rigged systems of this country are constantly annoying.


in the US i own a volvo XC-70, the full-size all-wheel drive model of my lab-owner/soccer-dad social class. i love the car, and miss driving it while i am here. the hyundai i am driving now is a big step up from the proton perdana i used to drive. the upgrade was done by the rental company because they could not keep up with the constant maintenance the local car required to keep it running. both are well short of the leather seats and handling of the volvo sitting lonely in the US.


they are also short of the VW or mini-cooper i planned to purchase when i first moved here. i planned to buy a cheap car that was fun to drive, maybe a convertible because of the heat. those were quickly dashed, and not just because there are almost no convertibles here. i learned cars that cost USD 20K in the US, cost USD 60K+ here. why would i buy what to me was a cheap car, but pay 50% more than the top of the line sportswagon i was leaving behind? i wouldn't, and anyone who does has just failed an intelligence test.


but people do buy overly expensive cars here. i used to assume it was just people benefiting from datuk-driven corruption, but there are simply too many nice cars on the road to explain all of them. i next assumed the owners are paying off import officials to get reasonably-priced foreign cars in. this one has not been proven true or false, but it is clearly in the realm of possibility. lastly i learned that people take loans for 7 or more years to pay for their cars. americans upgrade cars on average every 4 years, and the higher end market is closer to every 3, so buying any car and paying for it over 7 years is a strange idea.


but when you consider the cost of buying a car here, in relative terms to average salary, you can understand why people need long financing. having grown up in an open economy, where prices are kept low through competition, rather then high through political means and layers of skimming, i am simply not able to participate in the system. so i sit on the side and grumble.


a few weeks ago i was in BSC looking at a slightly less price-elevated macbook air. as i was walking through the mall i saw a volvo V50 on display. i walked over and sat in the car, thinking about returning the to US and buying this as a smaller version of the car that was paid off years ago. but as i sat in the car i noticed a bleak interior. everything was cheap plastic, and the accessories were either missing or of lower quality than i expected. the car had no soul, no personality. this was not the volvo product i had been craving, just a welfare version with the same shape.


i got out of the car and asked the sales girl standing near by about the car. she didn't speak english, so she shyly called over "her senior". selling cars in the premium expat mall in town, i would expect english, but i know finding those skills is getting harder and harder as generation M comes of age. the slightly better skilled senior came over and explained the car was CKD, which he happily explained as "completely knocked down", a car assembled in country with the cheapest parts available shipped in. i asked about cars produced entirely outside, he told me those would be CBU or "completely built-up", and also explained those would cost more.


okay, so maybe CKD was a practical way to purchase a car. i assumed the cost would be a rational number, so i asked. what he quoted was more than twice the cost of a fully equipped version of the car in the US. here comes the frustation. i sighed and asked if i could get a sunroof, remembering my plans of driving a convertible. he laughed and said, "malaysians don't know how to install a sunroof". so what if i buy CBU? no, CBU comes with none of the options i would want because it would make the car too expensive for the market, and its impossible to order it with anything that would make the car fun or give it a personality.


the frustration was now on multiple levels. yes the corruption of the country has been going on for much to long and must change for the overall economy to improve, rather than slip backwards into happy dysfunction. the tarrifs must be removed, so the people can buy items at world prices. if this mean inefficient companies that cannot compete or produce quality products are effected, that is what capitalism is all about. malaysians need to demand these changes, and it shocks me that they do not already. but the most important thing is that malaysians need to look at the reality of the situations around them and stop using good sounding words for less acceptable reality.


it could be saying "the best and the brightest" for recent graduates who are not able to pass an interview in the foreign-owned companies that must be attracted and retained to continue to grow. it could also be ordering an "airport limo" and being picked up by a proton waja. but, it is definitely that "completely built up" should not be applied to a stripped down shadow of the real product. malaysias need to understand that there are better options out there, and that they are being ripped off every time they make a purchase today. the reason i am frustrated is that i see so much ability to improve, and so much more organized denial stopping it.


the first step to change is admitting you have an issue. please admit it so we can begin to change the names of things around here and i can be less frustrated;


only then will malaysia be completely built-up.

1 comment:

  1. Anonymous2:04 PM

    “Perfection is an imaginary state of quality distinguished from the actual by an element known as excellence; an attribute of the critic.” -- Ambrose Bierce. From the quote, I would like to extract four words “perfection, quality, excellence and critic”. Producing a zero defect products means it closes to a perfection that comprises the element of high quality when delivering it so that we can be an excellence nation who deals with a critic positively. Malaysians are lack of these four elements in their daily life :-) For anyone like you who comes from a country which is a completely built-up or anyone who are different from the people here, we have two options; embracing a frustration or looking for an alternative. Last but not least, I completely agreed what have you pointed out in this entry :-)

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